Client Services

Account Manager

KMRD's Account Managers work closely with the Risk Manager in delivering KMRD's Service Plan to you. They are professionals that:

  • Review Policies and Endorsements to make sure your insurance program delivers the broad coverage that was negotiated. No Surprises!
  • Process Requested Changes in Coverage.
  • Ensure KMRD's service plan is delivered timely and effectively, improving your business operations and reducing your cost of risk.
  • Address any questions you have on a day to day basis. They are "who you call when you do not know who to call."
  • Issue certificates of insurance that includes risk transfer issues that are unique in coverage scope or limit.
  • Issue Auto ID cards in a timely manner.
  • Assist with contract reviews to make sure that you are in compliance with contract obligations. KMRD understands that the least expensive way to transfer/minimize risk is through carefully negotiated contracts.
  • Perform experience mod projections/reviews so you are better informed about current and future workers compensation premiums.
  • Provide Bid & Accrual support so you understand what risk management costs are included in their cost of doing business.
  • Prepare Loss Sensitive Adjustment projections and reviews so you are aware of the impact of these programs on future cash flow
  • Review all Insurance Audits for accuracy and clearly communicate the results to you.
  • Assist in the Coordination of loss control and claims support.
  • Assist in the Marketing of your Company to the insurance industry.

CLIENT SERVICES:
Sales and Relationship Manager
Risk Manager
Account Manager
Claims Advocate
Risk Control Coordinator